Terms of Service
This website is operated by Aephoria Ltd, Luma. Throughout the site, the terms “we”, “us”, and “our” refer to Luma. Lumafood, Luma food offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
Our store is hosted on Stripe. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 — General conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements.
Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
Section 3 — Accuracy, completeness & timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree it is your responsibility to monitor changes to our site.
Section 4 — Modifications to the service & prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
Section 5 — Products or services
Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Returns, Refunds and Satisfaction Policy.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device's display of any colour will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to limit quantities offered. All descriptions and pricing are subject to change without notice.
Section 6 — Accuracy of billing & account information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per order, or for orders using the same billing or shipping address.
You agree to provide current, complete and accurate purchase and account information for all purchases at our store and to promptly update your information so we can complete transactions and contact you as needed.
Section 7 — Optional tools
We may provide access to third-party tools “as is” and “as available” without warranties, representations or conditions of any kind. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
Section 8 — Third-party links
Third-party links may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability for third-party materials or websites.
Section 9 — User comments, feedback & submissions
If you send us comments, ideas, feedback, suggestions, or other materials (“comments”), you agree we may use them without restriction. You are solely responsible for comments you make and their accuracy.
Section 10 — Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 — Errors, inaccuracies & omissions
We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 12 — Prohibited uses
You are prohibited from using the site or its content for unlawful purposes, to violate laws, to infringe intellectual property rights, to harass or discriminate, to submit false information, to upload malware, to collect personal information of others, or to spam/scrape/crawl the site in a harmful way.
Section 13 — Disclaimer of warranties; limitation of liability
We do not guarantee your use of the service will be uninterrupted, timely, secure or error-free. The service and products are provided “as is” and “as available” without warranties of any kind. To the maximum extent permitted by law, Aephoria Ltd and related parties will not be liable for damages arising from use of the service or products.
Section 14 — Indemnification
You agree to indemnify, defend and hold harmless Aephoria Ltd and related parties from any claim or demand due to your breach of these Terms or violation of law or third-party rights.
Section 15 — Severability
If any provision is determined to be unlawful, void or unenforceable, the remaining provisions remain enforceable.
Section 16 — Termination
These Terms are effective unless and until terminated by you or us. We may terminate access if you fail to comply with any term or provision.
Section 17 — Entire agreement
These Terms and any policies posted on this site constitute the entire agreement and govern your use of the Service, superseding prior agreements and communications.
Section 18 — Governing law
These Terms shall be governed by and construed in accordance with the laws of New Zealand.
Section 19 — Changes to terms of service
We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
Section 20 — Contact information
Questions about the Terms of Service should be sent to: alex@lumafood.com
Last updated: 2025-12-27